If you have received what you believe to be a faulty item, please provide following information so we can look into this for you:
- Order number
- A description of the fault
- Pictures of the fault
You can reach out to us by clicking 'Black Speach Bubble' in the bottom left-hand corner or by using the 'Chat' button on our website. If one of our agents is online, you will find this in the bottom left-hand corner in a 'Chat' button.