An item is missing from my order, what should I do?

The missing item(s) may have gone out of stock. Please check your emails, including your junk mail, to see if we have contacted you about this.

If not, please provide following information so we can look into this for you:

  • Order number
  • Details of the missing item(s)
  • Any invoice associated with the order

You can reach out to us by clicking 'Black Speach Bubble' in the bottom left-hand corner or by using the 'Chat' button on our website. If one of our agents is online, you will find this in the bottom left-hand corner in a 'Chat' button.

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