I returned my order, why haven't I been refunded yet?

Our teams are working as fast as possible to process returns quickly. Once the refund is processed you will receive an email to update you. The process typically takes 5-10 business days from the day we receive your return at the warehouse.

Please be advised that our business days are Monday to Friday.

If you are still experiencing issues with your refund please reach out to us by clicking 'Black Speach Bubble' in the bottom left-hand corner or by using the 'Chat' button on our website. If one of our agents is online, you will find this in the bottom left-hand corner in a 'Chat' button.

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