Will I have to pay for my return?

We have recently updated our returns and exchange policy. Please see below:

COUNTRY OR REGION SHIPPING FEE

FREE SHIPPING ON ORDERS OVER

(IF AVAILABLE)

RETURNS & EXCHANGE POLICY
UK £5 GBP  £100 GBP 
  • If you qualify for free standard shipping, returns and exchanges are free 
  • If you've paid for shipping, we charge a fee for returns 
UK EXPRESS £10 GBP  
  • If you've paid for express shipping, returns and exchanges are free
USA $8 USD $275 USD
  • If you qualify for free standard shipping, returns and exchanges are free 
  • If you've paid for shipping, we charge a fee for returns 
USA EXPRESS $25  
  • If you've paid for express shipping, returns and exchanges are free
CANADA  $25 CAD $400 CAD
  • If you qualify for free standard shipping, returns and exchanges are free 
  • If you've paid for shipping, we charge a fee for returns 
AUSTRALIA $25 AUD $400 AUD
  • If you qualify for free standard shipping, returns and exchanges are free 
  • If you've paid for shipping, we charge a fee for returns 
GERMANY, ITALY, FRANCE €7 EUR €250 EUR

Free returns and exchanges

REST OF EUROPE €7 EUR €250 EUR

Free returns and exchanges

NORWAY & SWITZERLAND €7 EUR €250 EUR

Free returns and exchanges

HONG KONG $270 HKD $4000 HKD Free returns and exchanges
CHINA ¥260 CNY ¥3700 CNY Free returns and exchanges
REST OF ASIA $30 USD $350 USD Free returns and exchanges
UNITED ARAB EMIRATES $75 AED $1500 AED Free returns and exchanges
MIDDLE EAST $20 USD $400 USD Free returns and exchanges
REST OF WORLD $20 USD $350 USD Free returns and exchanges

Please visit our Returns Hub to organize your return or exchange. 

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