What's your returns policy?

We have recently updated our returns and exchange policy. Please see below:

COUNTRY OR REGION SHIPPING FEE

FREE SHIPPING ON ORDERS OVER

(IF AVAILABLE)

RETURNS & EXCHANGE POLICY
UK £5 GBP  £125 GBP 

Free returns and exchanges

UK EXPRESS £10   Free returns and exchanges
USA $8 USD $150 USD

Free returns and exchanges

USA EXPRESS $25  

Free returns and exchanges

CANADA  $25 CAD $400 CAD

$25 fee for returns and free exchanges

AUSTRALIA &

NEW ZEALAND

$40 AUD $235 AUD

$25 fee for returns and free exchanges

EUROPE* €7 EUR €175 EUR

Free returns and exchanges

EUROPE*

EXPRESS

€15 EUR  

Free returns and exchanges

REST OF EUROPE €7 EUR €250 EUR

€10 fee for returns and free exchanges

HONG KONG $270 HKD $4000 HKD $25 fee for returns and free exchanges
CHINA ¥260 CNY ¥3700 CNY $25 fee for returns and free exchanges
REST OF ASIA $30 USD $350 USD $25 fee for returns and free exchanges
UNITED ARAB EMIRATES $75 AED $1000 AED $10 fee for returns and free exchanges
MIDDLE EAST $20 USD $250 USD $25 fee for returns and free exchanges
REST OF WORLD $20 USD $250 USD $25 fee for returns and free exchanges

EUROPE* - Italy, Germany, France, Poland, Netherlands, Spain, Swiss, Czechia, Belgium, Slovakia, Croatia, Austria, Cyprus, Ireland, Denmark, Bulgaria, Portugal, Sweden.

Please note, all items must be returned from the original shipping country, unworn, and with all original packaging and tags attached within 30 days from the delivery date*.

  • Footwear should be returned unmarked and in its original and undamaged packaging as this is considered part of the product. Dust bags, where provided, should be included in your return.
  • Items marked as Final Sale are not eligible for a refund or return in the following locations: United States, Canada, Australia, Middle East, and Asia. If you believe an item is faulty or you are based in the UK or Europe, this does not conflict with your statutory right to return. Please reach out to Customer Care to return your Final Sale items.

Please note that if your item does not pass our checks, you will be notified via email and it will be sent back to you at your cost. Take a look at our terms of sale here for more details.

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