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  1. Pangaia
  2. FAQs
  3. Shipping & Duties

Shipping & Duties

  • How long will shipping take and cost?
  • Do you offer express shipping?
  • Where do you ship to?
  • Where do you ship from?
  • What couriers do you use?
  • Can I combine the shipping of my orders?
  • Can I redirect my order to a different shipping address?
  • Can you deliver to a P.O. Box address?
  • I need an invoice for my order to ship. How can I get this?
  • Courier has requested additional information from me before they can deliver my parcel. What should I do?
  • Are customs and duties included for orders shipping to the EU?
  • Are customs and duties included for orders shipping outside the EU?
  • Can I refuse to pay the customs and duties I am being charged?
WE ARE A MATERIALS SCIENCE COMPANY THAT AIM TO GIVE BACK TO THE PLANET MORE THAN WE TAKE. EVERY PRODUCT WE CREATE IS BORN FROM SCIENCE AND PURPOSE EACH SOLVING AN ENVIRONMENTAL PROBLEM. OUR GOAL IS TO DESIGN AN EARTH POSITIVE BUSINESS MODEL WHERE OUR PRODUCTS ARE BETTER FOR THE PLANET THAN IF THEY DID NOT EXIST.
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